- Where data lives
- The studio runs on Base44, a hosted application platform, with data stored in its managed database in the United States. Emails are sent through Base44's email service or through Resend. Shared report preview images are stored in Base44 file storage.
- International transfers
- Base44 and the services it uses to run the studio, including the AI models that draft suggestions, process data in the United States. The safeguards for those transfers are set out in Base44's data processing terms at base44.com/dpa.
- How long we keep it
- Your account and plans are kept until you delete them or ask us to close your account. A closed account is removed within seven days. If you turn reminders off, that choice is stored on your account so they stay off.
- What we collect
- Your name and email at sign-up, the business details you enter, the choices you make in each stage, and basic usage such as when a plan was created or a shared link opened. Sign-in via Google, Apple or Microsoft shares only your name and email.
- Cookies and analytics
- A sign-in token is kept in your browser so you stay logged in. Base44 records standard application analytics for reliability. There are no third-party advertising or social tracking scripts.
- Calendar bookings
- Booking a scoping call reads free and busy times from LuxVibeWeb's calendar, never yours, and creates an event that invites your email address. You can move or cancel the call from your report.
- Reminder emails
- If a plan stalls we may send a short reminder with a link back to it, at most one every five days and never more than six for one plan. Every reminder has a one-click unsubscribe, and you can switch them off from your dashboard. Emails you ask for, such as a build request confirmation or a calendar invite, are separate.
- Payments
- The studio is free and takes no payment details.
- Questions and requests
- Email hello@luxvibeweb.co.uk for access, correction or deletion requests, complaints, or anything about how your information is handled.